Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, please contact our technical support department at
[email protected], where colleagues will help you arrange for a service technician to check your device. Sincerely, the Sencor Care Team"
Please do not hesitate to contact us if you need anything. Thank you and have a nice day, Ondřej - Alza expert