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Catalogue

EU Distribution

In our product selection, you might find items marked with "EU Distribution." This label indicates European distribution.

Where are our products distributed from?

Most of the products offered in our e-shop are sourced through regional distributors within the European Union. Products labeled “EU Distribution” are purchased in other EU member states, such as Germany, Austria, France, or Poland.

EU-Distribution — Products from EU distribution are easy to identify: the information is stated in the short description next to the product image.

Reasons why we have expanded our range of EU distribution products

Wider product selection – the free movement of goods within the EU allows us to offer interesting products that may not be available on certain national markets. Manufacturers sometimes distribute only a limited selection of their models and colour variants through local distributors.
Better pricing – – a large portion of EU-distributed goods is sourced directly from foreign subsidiaries of the respective brand or from large international distribution companies that are able to negotiate better terms. In addition, differences between markets may result in products being introduced abroad at more favourable prices than in domestic distribution.
Better availability – when new models are launched, the number of available units is often limited; thanks to sourcing goods from abroad, we are able to shorten delivery times.

FAQ

How are product claims handled for EU distribution products?

Claims – EU distribution products are handled exclusively by the seller, which in our case is often faster than processing them through an authorised service partner. Naturally, we provide a two-year warranty on all products in our offer without distinction, regardless of their distribution.

Claim processing takes up to 30 days.

Will the German language remain available on an EU distribution mobile phone after an update?

Yes, if it is a smartphone, for example with the Google Android, Microsoft Windows, or Apple iOS operating system. The German language option is always part of the phone’s standard content, even after any system update.
No, if it is, for example, a feature phone without an operating system (classic button phones such as older Nokia models). In this case, an update may result in the loss of the German language option, which would then need to be reinstalled by a service center.

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