CreativeDreams, Praha 8 - Karlín

Rated 12/12/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

For the price, great. I just don't know if I want to spend my time picking up grains like Cinderella. Since there are similar posts here, it is obvious that this is a long-standing problem. If there was a "rebranded" version, I'd gladly pay extra.

Fine taste - neither bitter nor sour. It's that nutty chocolate with a touch of freshness at the end

price

must be taken over like a Cinderella - besides the burnt grains I also found a piece of rubber/rubber: (

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Reply from Alza

29/12/2025

Hello, thank you for your review. We sincerely apologize for the complications our product has caused you. Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time. We are very sorry to see the appearance of burnt grains and dirt - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention and we a

Martin, Havirov

Rated 11/12/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

After a few coffees made from these beans, the grinder in my coffee machine jammed. After disassembling it, I discovered that a piece of wood was stuck inside. Checking the rest of the pack, I found another similar piece. Unfortunately, I can't recommend it - unless you have a grinder combined with a wood grinder and appreciate really strong woody notes in your coffee.

the grains contained wood

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Reply from Alza

29/12/2025

Hello, thank you for your review. We sincerely apologize for the complications our product has caused you. Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time. We are very sorry about the dirt and the risk of damage to the grinder - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention an

Pavel, Humpolec

Rated 08/12/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

I don't recommend

a large amount of burnt grains, just, they're broken it looks like the rest

small pieces of wood were also found

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Reply from Alza

29/12/2025

Hello, thank you for your review. We sincerely apologize for the complications our product has caused you. Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time. We are very sorry to see the appearance of burnt grains and dirt - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention and we a

Petra, Kostelec nad Černými lesy

Rated 04/12/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase - review from a price comparison website

pleasantly delicate coffee

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Michal, Praha 7 - Holešovice

Rated 25/11/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

price

chocolate taste

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Helena, Kopidlno

Rated 10/11/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase - review from a price comparison website

good price

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Vlastimil, Praha 8 - Karlín

Rated 31/10/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

after using the coffee in the coffee maker, I had to disassemble it a couple of times because the grinder was broken due to the grit that I found in the coffee beans after emptying them from the coffee maker. Otherwise, the coffee is good, but before pouring it into the coffee machine I recommend to take the beans and not to pour it straight from the package.

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Radek, Jablonec nad Nisou 1

Rated 31/10/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

Price

Bad taste

Unevenly roasted (both light grain and burnt)

A lot of "crap" in a bag.

Well, I tried it and that was enough: -) I take it out of the coffee machine and it goes in the trash.

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Eva, Praha

Rated 27/10/2025, variant Alzacafé Crema, zrnková, 1000g

Verified purchase

a lot of burnt grains

after reading the other reviews, I better go to take the coffee to see if there are stones

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Michaela, Praha 4 - Kamýk

Rated 25/10/2025, variant Alzacafé Crema, zrnková, 1000g

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price

TAKE CARE! There was a pebble in the coffee that almost broke our coffee maker!

taste average

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Reviews Alzacafé Crema, zrnková, 1000g

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