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AQARA Smart Lock U200 Kit (EL-D02D), black - Smart Lock

Reviews AQARA Smart Lock U200 Kit (EL-D02D), black

Interested in reviews of AQARA Smart Lock U200 Kit (EL-D02D), black? It got 3.8 out of 5 stars from our customers. Find specific customer reviews of AQARA Smart Lock U200 Kit (EL-D02D), black below. We will appreciate if you also share your experiences with AQARA Smart Lock U200 Kit (EL-D02D), black after purchasing.

User Reviews

Milan, Prahaflag
Rated 31/10/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
Alza should send their service partner on Aqara to hell, because the claims process is tragic and 2x returned for no real reason. however, 4 other neighbours have the same problem with this lock after half a year, so probably some kind of general fault and the service partner does not want to claim - or does not want to.
the lock itself worked great (while it worked)
very fast fingerprint response
compared to others, the response rate was perfect
unfortunately after half a year the gears seemed to have broken off and the lock was not able to lock (interestingly only in 1 direction)
then no longer usable (until then it worked perfectly)
the process of handling the complaint through the service partner tragic - 2x returned with nonsensical reasoning (1x incomplete packaging, which certainly did not prevent the diagnosis, the second time supposedly I do not have an unpaired account even though I have it unpaired and the lock as such is put into the factory settings - even the service partner can do this) - moreover, the answer always came just before the expiration of the monthly deadline - this is interesting .
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Václav, Rožnov pod Radhoštěmflag
Rated 23/09/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase
vydrz baterie
vzhled
hodne moznosti predvolby
neni blbuvzdorny - nefunguje vzdy spravne kdyz chce dite zevnitr rucne odemykat
necte detske otisky prstu (5let)
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Martin, Strakoniceflag
Rated 12/06/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
after half a year, errors with calibration and wrong position of the tongue began to appear. Subsequently, suspicious noises started coming from the lock. This resulted in the lock no longer being usable. The transmission has probably been damaged. Probably due to poor sizing of the gears. I don't know if there are plastic wheels inside. Anyway, when turning the key manually, everything goes smoothly and should not be a problem for the lock. Sent for complaint.
Superbly equipped
robust solution
easy setup
clear application
apparently poorly dimensioned gears
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Jan, Kuřimflag
Rated 28/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase - review from a price comparison website
Easy installation Perfect fingerprint scanning Post unlocking options
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David, Havířov 1flag
Rated 24/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase - review from a price comparison website
It meets my expectations, does what it's supposed to do and installation was easy. Connecting to Apple Home is absolutely seamless, only there is no way to set up a hold to open. I had to download an app from the manufacturer for this setup, but after that everything is fine on Apple Home.
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Marek, Praha 4flag
Rated 13/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase
After a short time ( 4 months) it stopped working. I've had to calibrate quite often because of a problem with the tongue adjustment at the lock. Maybe I had bad luck with a defective piece. Sent for complaint.
app clear, full of functions to set up
lovely design
robust design on prevailing plastic
after 4 months problem with the transmission, it growls, makes strange clacking noises and does not tighten the lock
price
Complaints
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Lukáš, Prahaflag
Rated 24/04/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
If you are lucky and manage to set everything up right the first time, you will be happy with the locks.
I have 3 locks, after half a year of claiming one, I will be sending the second one - the internal gears are rotating, so the lock doesn't work.
Hell to get it to homekit - I have the procedure memorized, but it still throws errors randomly and only manages to add it after a few (same procedure, random errors).
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Marcela, Zlínflag
Rated 20/03/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
Hub M3 is absolutely useless. The ONLY thing that allows remote control is locking, unlocking and sending a one-time code. All other functions, such as settings, adding users, and access logs, are only available when you are directly connected via Bluetooth. Thus, a complete waste of money for the hub. Other systems allow this). Up to 5 prints can be stored per user, but ONLY a MAXIMUM of 25 prints in total. So I should probably count 5 users. I couldn't find it anywhere in the technical documentation or reviews, and I looked for it honestly. I didn't find out until I had the wall drilled, the wiring strung, the lock unpacked, installed, tested. and I tried to add a 26th imprint. Tech support is shaky. The one they offered me was a $20 discount. No solution. NFC cards only read their own Aqara, no foreign tags. Conclusion: Good hardware, good fingerprint reader, good, solid lock. Whoever wrote the software should be fired for an hour.
works well as a lock
mechanically solid
fingerprint reader fast and reliable
Functions available remotely almost none, M3 hub useless
only 25 prints TOTAL
does not read other NFC cards
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Companyflag
Rated 13/02/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
Great satisfaction so far. I didn't have much confidence to install the three screws from the sides directly onto the insert, but it holds like nailed. The lock itself is really nice and well made, you can also feel it on its weight: -) Locking on unlocking is very fast, noisy I would say just right. A silent mode can also be set. You can also set the hold on the reed to the desired time. So far I've only used the Aqara app, homekit and HA are still to come.
good enough processing quality
easy installation
very fast unlocking and locking
homekit, apple home key
fingerprint reader
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Roman, Praha 4flag
Rated 18/01/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), silver
Verified purchase
The lock itself and the app are first class (I controlled via Bluetooth)
I was returning it because I couldn't pair it with the M3 hub
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