Shipping Bulky Goods with Gebrüder Weiss
Shipping bulky items with Gebrüder Weiss offers a tailored solution for transporting larger, unwieldy, or heavy orders. This service enables the shipment of goods that exceed the dimensions of standard packages. Thanks to their extensive logistics network and expertise, Gebrüder Weiss ensures a secure and reliable delivery of these items, bringing them to the desired location on time and in excellent condition.
Basic information
- Delivery area: Nationwide delivery within Austria
- Orders are processed and dispatched within 1 business day. Further details can be found in the table below.
- For orders from 31.5 kg.
- Delivery dates and estimated times will be communicated via email after order confirmation.
Your delivery
- On the shipping day, you will receive an email with your tracking number. You can also track your order using the Gebrüder Weiss Home Delivery tracking tool.
- An estimated delivery time will be provided on the day of delivery. If the scheduled time doesn’t work for you, it is possible to arrange a new date directly with the carrier.
- No deliveries are made on weekends or public holidays.
| Delivery time* | Carrier | Price |
|---|---|---|
| 2–3 business days | Gebrüder Weiss | €34.90 |
*Please note that delivery times may be delayed for orders paid by invoice or bank transfer, as they will only be processed once payment is received. All prices include VAT.
Claims
- Upon receiving your delivery, please inspect the package carefully. If you are not satisfied with its condition or have any concerns, ask the delivery person to note your comments on the delivery receipt.
- If you wish to file a complaint about the delivery or have issues with the product, please use this contact form or call us at +43 720 815 999.
- If your delivery is marked as "Delivered" but you have not received it, please contact us immediately.
- To ensure a swift resolution of any dispute with the shipping provider, we kindly ask that you provide a signed declaration. Our customer service team will be happy to assist you.
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