Hello, thank you for your feedback, based on which the supplier has contacted us and would like to respond below.
"We are very sorry about your negative experience with our product. Please contact us at our customer support email,
[email protected], where we will be happy to look into the whole situation with you and resolve it in a customer-friendly manner. We pride ourselves on the quality of our products and their reliability is crucial for us."
Should you need anything, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza Expert