Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, we are very sorry to hear about your experience. Please send us a photo of the product label and photos of the damaged grilles to
[email protected]. We will be happy to look into your case. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert