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Interested in reviews of Alzacafé Crema, zrnková, 1000g? It got 4.0 out of 5 stars from our customers. Find specific customer reviews of Alzacafé Crema, zrnková, 1000g below. We will appreciate if you also share your experiences with Alzacafé Crema, zrnková, 1000g after purchasing.
If you're a fan of charcoal, I recommend the coffee because I've never seen such burnt gunk in coffee. I advertised the coffee, it came again, I advertised again. In the first batch there was also roasted corn in the coffee. I guess I didn't understand the pieces of wood, was I supposed to build something out of them? If drinking coffee is a pleasure for you, this one is definitely not.
Burnt beans, burnt pieces of twigs, beans of unknown origin, a piece of wood that would surely destroy the grinder of a coffee machine.
After reading previous reviews, I didn't want to believe that Alza would willingly spoil their brand by selling similarly low quality products. However, really the contents of the package suggest that it is a waste product of some roastery. Coffee beans are often broken, ranging from under-roasted to literally charred beans. The pieces of wood and stones mentioned in other reviews were also present. Unfortunately, even after taking the contents, the taste of this coffee is not a reason to buy. If you want to save yourself the disappointment, choose a different brand.
Unevenly roasted beans, from under-roasted to literally charred beans
Dirt, bits of wood, pebbles
Risk of damage to your grinder
Taste
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Reply from Alza
29/12/2025
Hello, thank you for your review. We sincerely apologize for the complications our product has caused you.
Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time.
We are very sorry about the occurrence of impurities, unevenly roasted beans and the risk of damage to the grinder - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you
For the price, great. I just don't know if I want to spend my time picking up grains like Cinderella. Since there are similar posts here, it is obvious that this is a long-standing problem. If there was a "rebranded" version, I'd gladly pay extra.
Fine taste - neither bitter nor sour. It's that nutty chocolate with a touch of freshness at the end
price
must be taken over like a Cinderella - besides the burnt grains I also found a piece of rubber/rubber: (
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Reply from Alza
29/12/2025
Hello, thank you for your review. We sincerely apologize for the complications our product has caused you.
Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time.
We are very sorry to see the appearance of burnt grains and dirt - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention and we a
After a few coffees made from these beans, the grinder in my coffee machine jammed. After disassembling it, I discovered that a piece of wood was stuck inside. Checking the rest of the pack, I found another similar piece. Unfortunately, I can't recommend it - unless you have a grinder combined with a wood grinder and appreciate really strong woody notes in your coffee.
the grains contained wood
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Reply from Alza
29/12/2025
Hello, thank you for your review. We sincerely apologize for the complications our product has caused you.
Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time.
We are very sorry about the dirt and the risk of damage to the grinder - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention an
a large amount of burnt grains, just, they're broken it looks like the rest
small pieces of wood were also found
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Reply from Alza
29/12/2025
Hello, thank you for your review. We sincerely apologize for the complications our product has caused you.
Coffee quality and customer safety are our absolute priority and we take your opinion very seriously. We investigated the situation internally and unfortunately it was indeed a specific batch that had a quality control failure. This batch is no longer in stock and has been withdrawn from further distribution. At the same time, we have taken additional measures to ensure that a similar situation does not arise in the future, even though we have been carefully monitoring quality for a long time.
We are very sorry to see the appearance of burnt grains and dirt - this is completely unacceptable to us. We will contact you and replace the coffee or offer another solution to your satisfaction. We are sorry that we did not meet your expectations. Your feedback is important to us and helps us improve our products and processes. Thank you for bringing the problem to our attention and we a
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