The Sims 4: Island Living

The purchased product key must be activated in Origin:

• 1) Go to https://www.origin.com/irl/en-us/store/download and download the Origin client version compatible with your operating system.
• 2) After installation, log in with your existing account or create a new one by clicking the "Create an Account" tab.
• 3) Click on "Origin" in the upper left corner, then click on "Redeem Product Code".
• 4) Enter your code and confirm by pressing "Next".
• 5) Your activated game will be displayed on the screen. Confirm it by pressing "Next" and then "Close".
• 6) The game is added to "My Game Library" and starts downloading.

Detailed instructions complete with pictures can be found here: instructions-for-applying-electronic-licences-games#origin

If you have any problems redeeming your prepaid code, please contact EA: help.ea.com